Sofort is a real-time banking method that allows users to make fast and easy online payments, including deposits to eSports casinos. The Pay Now brand name came about in 2014 after Klarna Group acquired Sofort. In 2017, Klarna also acquired Sofort's direct competitor, BillPay. This move cemented Sofort's position as one of the largest payment solutions in Europe, with more than 70,000 merchants and processing more than 3,000,000 transactions every month.
The Pay Now headquarters are located in München, Bayern. However, the organization has sales offices in Spain, Belgium, and Poland. The company also works with 66 payment providers across Europe.
Is Sofort popular?
Sofort has made its name in the esports industry as a safe online payment provider. The main reason behind its popularity is that players do not need to input their banking card details. Moreover, they do not even need to create an account to use the service.
That ensures that no merchant can store the users' credit or debit card information. Instead, Sofort allows user to use their online banking details to make deposits. Users also get immediate notifications for all the deposits made. For the case of depositing funds to an esports betting site, using the service allows punters to continue betting as soon as they approve their deposit transactions.
How to deposit with Sofort
To fund an eSports account with Sofort, punters must have accounts with specified banks in any of the 13 European countries where Sofort is available. Moreover, users must confirm whether their banks support the service before initiating the deposit process. The next step is to ensure the eSports bookmaker accepts Sofort deposits. Lastly, punters should ensure they have enough money in their bank accounts to fund the deposit they wish to make.
Using Sofort in online bookmakers
New users will have to register for an account on the betting site before proceeding. With an account, punters can choose Sofort among the deposit options on the banking page. A pop-up page should appear, with a field to fill in the amount to be deposited.
Submitting the deposit request will redirect the users to the Sofort user interface. The users must then confirm that they have initiated the deposit and select the bank and account from which funds will be deposited. A transaction authentication number will be sent automatically to the user via SMS. Inputting the code will validate the transaction, which will be processed immediately.
Sofort does not have any restrictions regarding the amount punters can deposit to their eSports betting accounts. In most cases, these deposit methods are set by eSports betting sites.
How to make a withdrawal with Sofort
Sofort's main drawback is that it does not support withdrawals. That means that punters must explore alternative payment methods for withdrawals. There are numerous other alternatives to choose from, each with different sets of pros and cons.
The right choice usually boils down to convenience, cost of transactions, and personal preferences. For example, a withdrawal payment option that supports mobile withdrawals from anywhere and zero transaction charges will most likely be a good choice as long as it is trustworthy.
The good thing about eSports withdrawals is that punters are treated with a long list of worthy options. Other than cash, here are some of Sofort's alternatives that can be used to withdraw money winnings from any eSports casino:
- Credit Cards, e.g., Visa, MasterCard, and American Express
- E-Wallets, e.g., Skrill, Neteller, and Paypal
- Direct bank transfers
- Prepaid cards, e.g., PaySafeCard
- Cryptocurrency, e.g., Bitcoin, LiteCoin
Ideally, any of the above withdrawal methods are subject to personal preferences. Thus, players are advised to do due diligence while examining any of Sofort's alternatives.
Sofort's Pros and Cons
Secure: Sofort adds an extra layer of privacy and security when depositing to eSports betting sites. That is done using two-factor authentication, SSL protocols, advanced encryptions, and many other security features. User banking information is also never shared with any third party, guaranteeing user privacy.
Instant Deposits: Deposits made via Sofort are usually instant. The deposit amount is credited to the user's gaming account when the transaction has been authorized. Punters can continue betting on their favorite eSports games as soon as they confirm the payments.
Accepts refunds and chargebacks: Sofort supports refunds and chargebacks. That usually comes in handy when the eSports betting provider or punter has made an error and wishes to reverse the transaction. However, it has stringent measures to prevent fraud when requesting refunds or chargebacks.
Players do not need to open an account: Sofort users are not subjected to a lengthy account opening process, which gives the payment service a competitive advantage over most casino payment option eSports.
- The payment provider does not offer global coverage
- Does not double up as a withdrawal option
Sofort account opening process
How to set up an account
Among the things that make Sofort so convenient is that it does not require users to create accounts before enjoying the payment services. The only requirement is that users have bank accounts that support the service. Punters can use their online banking details to deposit funds to their eSports betting accounts. The main difference with using Sofort is they will not have to provide their banking details to the casino, which works as an additional layer of protection.
Sofort does not have any age limit regarding who can use the service, given that it does not operate as a banking account. However, most banks usually have a minimum age limit of 18 years for users to open accounts. By default, the age limit for using Sofort becomes 18 years. There are no other significant limitations to using Sofort.
Sofort customer support options
Sofort is known to offer great customer service. The customer representatives usually respond professionally and promptly. There are two main channels for customer support, highlighted below.
The easiest and most efficient way of accessing customer support services is through phone calls. Each supported country has a dedicated phone number that users can call to talk to the support agents. Users can find the telephone numbers on the help page on Sofort's official website.
The alternative way of contacting customer representatives is through emails. Emails come in handy when sending descriptive inquiries. However, it usually takes about one to three days to get email responses. The customer support's email address is support@Sofort.com.
Players can also get answers at Sofort's help page. The page contains a lot of information concerning common issues and frequently asked questions. In addition, a search function allows users to search for solutions to the specific problem they are experiencing.
About the author
Ethan Williams, a lively 24-year-old lad from the UK, brilliantly fuses his passion for online casinos with top-notch English localisation, creating bespoke casino guides for Britain's keen gaming lot.